Senior Solutions Engineer
incident.ioSan Francisco, California, United States
Posted January 1, 2026
Full Time
About the Company
incident.io is an all-inclusive platform for incident management, offering integrated on-call scheduling, incident response, and status pages. It leverages AI and automation to streamline and enhance the collaborative effort between engineering and business teams, reducing downtime and ensuring compliance. With a user-friendly design and quick setup, incident.io empowers over 600 companies, including Netflix and Etsy, to effectively manage and learn from incidents.
Job Description
incident.io is the leading AI incident response platform, built to help teams dramatically reduce incident response time and improve reliability. We're a fast-growing, highly ambitious team that cares deeply about our customers, product quality, and making it magic.
Requirements
- Proven track record in a similar role, preferably at a SaaS company
- Inquisitive and curious nature
- Strong communication skills
- Experience with sales processes, problem-solving, and working with customers
- Desire to work in a fast-paced start-up environment
Benefits
- Market leading private medical insurance
- Generous parental leave
- First Friday of the month off
- Generous annual leave/PTO allowance
- Competitive salary and equity
- Remote working and personal development budget
- Enhanced pension/401k