Customer Support Engineer

Join a global leader creating software for broadband service providers as a Customer Support Engineer. You will provide technical support, write documentation, and contribute to product development.

Requirements

• Post-secondary degree and 2 years of relevant working experience.
• Intermediate knowledge of DHCP and DNS protocols
• Intermediate operational knowledge of Linux and/or Solaris administration
• Intermediate knowledge in Network and TCP/IP Protocols
• Experience troubleshooting large databases (e.g. Oracle, Postgres, MySQL, Mongo).
• Working knowledge of REST APIs, SOAP, XML, SDK implementation

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan