Customer Support Technician (BR)

Indigitall is looking for a Support Technician to assist clients with integration and incident resolution, with opportunities for growth and continuous training.

Requirements

• Experience as a Level 2 Support Technician
• Analysis and resolution of technical incidents in production
• Operations in databases (SQL)
• Familiarity with Linux (terminal)
• Ability to interpret server, application, and web logs
• Experience with user interaction
• Ability to understand code developed by others
• Defining improvements for the platform

Benefits

• Own product
• 100% remote work
• Continuous training on multiple technologies and English classes
• Opportunities to attend technology events