Customer Support Specialist

Infodash is a unified intranet and extranet platform purpose-built for the legal industry. We are looking for a highly organized and detail-oriented problem solver with a passion for delivering exceptional customer service to join our fast-growing team.

Requirements

• Customer Support Management
• Issue Triage
• Configuration Support
• Bug Escalation
• Follow-Up and Communication
• Documentation
• Customer Advocacy

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan