Manager, Support Operations

We are seeking an experienced Customer Support Operations Manager to lead their assigned team of support analysts and optimize our support operations. The role is responsible for effectively guiding team members and ensuring they have the required technical and product knowledge to address customer issues.

Requirements

• Proved experience in customer support or operations management
• Proven leadership and team management skills
• Strong analytical, problem-solving, and troubleshooting skills
• Excellent communication and interpersonal skills
• Experience with customer support tools and technologies

Benefits

• Competitive salary
• Benefits package
• Opportunities for growth and development