Manager, Support Operations

We are seeking an experienced Customer Support Operations Manager to lead an assigned team of support analysts and optimise support operations.

Requirements

• Proven experience in Customer Support or Operations Management
• Demonstrated leadership and people management capability
• Strong analytical, problem-solving, and troubleshooting skills
• Excellent communication and interpersonal skills
• Experience working with customer support tools and technologies
• Experience in a high-growth, fast-paced, global environment
• Bachelor's degree in a relevant field or equivalent practical experience

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance