Senior Manager, Retention Program Execution
InforAtlanta, Georgia, United States
Posted March 30, 2026
Full Time
About the Company
Infor is a global leader in business cloud software products for companies in industry specific markets.
Job Description
Infor is seeking a Senior Manager, Retention Program Execution to drive customer adoption and retention initiatives with consistent, disciplined execution across the Customer Success organization. The ideal candidate is a hands-on operator and executor who excels at building workflows, project-managing delivery, and driving follow-through across cross-functional teams to support customer health, renewals, and long-term value.
Requirements
- Experience in Customer Success or Customer Experience roles within a SaaS or enterprise software environment
- Demonstrated experience executing retention or adoption initiatives with accountability for delivery
- Strong project management skills with the ability to manage multiple initiatives simultaneously
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance