Make a difference and advance your career by helping deliver some of the UK’s most important #tech4good projects, making the world a smarter, safer, greener, and healthier place. Join a talented team of dynamic and driven professional problem solvers; creative thinkers and solutions builders who thrive on helping clients meet the most exciting digital transformation challenges.
Requirements
- At least 5 years’ commercial experience within Client/Customer Success, or similar of digital services and solutions in a professional services environment.
- A strong track record in managing and growing strategic accounts and driving high levels of customer satisfaction.
- Commercial acumen, including experience in developing business cases and crafting impactful, commercially robust solution proposals.
- The ability to interpret business challenges and collaborate with technical teams to deliver effective solutions.
- Excellent negotiation, communication and interpersonal skills.
- Able to work under pressure and to short deadlines with a clear sense of priority within a fast-paced and agile environment.
- Punctuality, reliability, and a clear commitment to your role.
- Good interpersonal skills, with the ability to respect and accept different perspectives and disagreement, work collaboratively in diverse teams, and maintain positive working relationships.
- Good judgement and decision-making in complex environments where uncertainty, ambiguity, and risk must be collaboratively managed by working supportively alongside others.
- Good communication skills, including clear, constructive written outputs and measured, respectful verbal delivery.
Benefits
- InformedACADEMYTM
- Industry leading health and wellbeing plan
- Hybrid working
- Private Health Care Cover
- Generous life assurance cover
- Gym Membership
- Monthly office lunch
- Onsite massage sessions
- 25 paid working days holiday per year plus bank holidays
- Sabbatical Leave Scheme
- Enhanced Maternity Leave and Pay
- Enhanced Paternity Leave and Pay
- Company Pension Contribution
- Profit Share Scheme
- Payment of professional subscriptions
- Generous referral scheme with no limits on the number of referrals
