Informed Solutions is seeking a Client Relationship Partner to join their team, working with clients to deliver digital transformation projects and driving business growth. The role offers flexibility to be based in either Altrincham (Manchester) or Westminster (London) offices, and comes with a comprehensive benefits package.
Requirements
- At least 5 years' commercial experience within Client/Customer Success, or similar of digital services and solutions in a professional services environment.
- A strong track record in managing and growing strategic accounts and driving high levels of customer satisfaction.
- Commercial acumen, including experience in developing business cases and crafting impactful, commercially robust solution proposals.
- The ability to interpret business challenges and collaborate with technical teams to deliver effective solutions.
- Excellent negotiation, communication and interpersonal skills.
- Able to work under pressure and to short deadlines with a clear sense of priority within a fast-paced and agile environment.
- Punctuality, reliability, and a clear commitment to your role.
- Industry certifications such as Certified Scrum Master (CSM), SAFe Agilist, or PRINCE2 Agile.
- Government/public sector industry experience is preferred, including the application of the Government Digital Standard.
Benefits
- InformedACADEMYTM - excellent career development opportunities through award-winning personal and professional development programmes
- Industry leading health and wellbeing plan
- Hybrid working
- Private Health Care Cover
- Generous life assurance cover
- Gym Membership
- Monthly office lunch
- Onsite massage sessions
- 25 paid working days holiday per year plus bank holidays
- Sabbatical Leave Scheme
- Enhanced Maternity Leave and Pay
- Enhanced Paternity Leave and Pay
- Company Pension Contribution
- Profit Share Scheme
- Payment of professional subscriptions
- Generous referral scheme with no limits on the number of referrals
