Customer Onboarding Engineer | Implementation Specialist - EMEA
InfraspeakPorto, Portugal • London, England, United Kingdom • Manchester, England, United Kingdom
Posted March 31, 2026
Full Time
About the Company
Infraspeak is a global company serving customers in 30+ countries, backed by top investors, and guided by its purpose: to Be a Source of a Good Life — for its customers, team, and the broader community.
Job Description
Infraspeak is seeking a Customer Onboarding Engineer | Implementation Specialist for the EMEA region with a focus on the UK&I markets. The ideal candidate has a technical background in engineering or facilities/maintenance management and experience in B2B SaaS implementation and project management.
Requirements
- English: Business-level fluency
- Strong background in engineering (Mechanical, Civil, etc.) or practical experience in facilities/maintenance management
- Proven B2B SaaS experience in a customer-facing role (Implementation, Onboarding, Project Management)
- Experience with maintenance management software (CMMS) or CRM platforms
- Strong organizational, time management, and problem-solving skills
- Analytical Mindset
- Collaborative
- Ability to map complex client requirements to our solution's capabilities
Benefits
- Flexible-remote working culture
- Competitive compensation with performance-oriented bonuses, SPIFFs, and incentives
- Excellent bonus structure tied to delivery quality and KPIs
- Monthly perks and a training budget for professional development
- Flexible working hours
- Regular training, coaching, and team events