Customer Journey Expert Onboarding Prozesse Savings & Investments (w/m/d)

Customer Journey Expert Onboarding Processes Savings & Investments: Consistently think from the customer's perspective and combine it with a strong understanding of banking and processes. Shape the optimal onboarding in the area of 'Savings & Investments' for our customers.

Requirements

• Studies with focus on Economics / Business Informatics, banking vocational training or comparable qualification
• Several years of professional experience in onboarding processes and/or the design of end-to-end customer journeys
• Practice in conceiving and implementing professional requirements; experience with agile working methods
• Analytical and holistic thinking, very good understanding
• High affinity to and understanding of digital technologies
• Communication skills and conflict management
• Presentation and moderation skills
• Ability to think beyond one's own horizon and develop sustainable solutions
• Very good German and fluent English in word and writing

Benefits

• Occupational pension
• Capital-forming benefits
• Free Germany ticket & bike leasing
• Company restaurant