Director of Lifecycle & Retention
Ingenio, LLCSan Francisco, California, United States
Posted March 23, 2026
160000 - 175000 USD
Full Time
About the Company
Ingenio is a global media and technology company developing products that provide guidance on love, relationships, careers, and all aspects of life.
Job Description
Ingenio is seeking a high-impact Director of Lifecycle & Retention to own and accelerate our lifecycle growth engine. This role will require leading a team and partnering cross-functionally to build and optimize lifecycle programs that drive repeat behavior, expand Lifetime Value (LTV), and increase loyalty adoption.
Requirements
- 8+ years of experience in lifecycle, retention, and/or CRM marketing
- 3+ years of direct people management experience
- Experience designing and optimizing loyalty or rewards programs
- Deep expertise in Iterable
- Experience leveraging AI automation tools for personalization, segmentation, or predictive optimization
Benefits
- Premium medical, dental, and vision insurance
- Generous holiday and PTO policies
- Summer Fridays
- Technology stipend
- 401k matching program
- Lunch
- Wellness allowance
- Training and development opportunities and allowance
- Fun and inclusive in-person and virtual events
