Operations Specialist

The Operations Specialist handles order process —from start to finish—, including data entry, customer service, and internal cross-function collaboration. The role is responsible for maintaining good customer/vendor relations, coordinating with team members, and providing the highest level of customer service to ensure consistent customer satisfaction.

Requirements

• Minimum of associate degree (AAS), bachelor’s degree preferred, or equivalent of 4+ years similar work experience.
• Past customer service and cosmetic industry experience desirable
• Intermediate to advanced proficiency with Microsoft Office (Outlook, Word, Excel)
• Cursory knowledge of order processing software Sage 100 or NetSuite
• Ability to work well independently and in a team environment
• Well organized, good tracking record skills
• Ability to focus and work in a demanding environment.
• Excellent communication and people skills
• Flexibility and adaptability to change

Benefits

• Comprehensive benefits and employee wellness program
• A highly competitive total rewards package with a salary range of $50,000 to $60,000 depending on experience
• Work in a hybrid environment – at least 3 days in our Chatsworth, CA office
• Significant opportunities to grow, both personally and professionally.