
Job description
As an Account Manager, you will be responsible for renewals and stakeholder management. You will work in coordination with Customer Success Managers, and you will be the primary contact of the executives. Your primary responsibility will be to drive renewal, create expansion and MRR Raise opportunities, contract terms including price negotiations, and manage high-level stakeholders through all account bases.
Your daily responsibilities will include sponsor nurturing, discovering all stakeholders and their needs to be matched with Insider product suites, Business Reviews, renewal processes, contract negotiations. You will participate in meetings with key stakeholders, analyze stakeholder mapping, and set overall strategy to capture right frequency in touchpoints.
You will have the opportunity to share your expertise with the rest of the team and even lead them in internal projects. You will work in an international, diverse, and inclusive environment with a hybrid approach, where you head to the office three times a week to foster creativity, collaboration, and a vibrant team spirit.
Company

Tech, Software & IT Services • Media & Communications
Insider One is a leading Customer Data Platform (CDP) and AI-powered marketing solution that empowers businesses to enhance customer engagement and drive growth. The platform unifies customer data, personalization, and journey orchestration across a comprehensive suite of channels including email, SMS, WhatsApp, web, and mobile app. Insider One enables marketing and customer engagement teams to deliver targeted experiences, build customer loyalty, and achieve market leadership. Serving over 2,000 global brands – including Samsung, L’Oréal, and Toyota – Insider One is consistently recognized as a leader in its space by industry analysts like Gartner, Forrester, and IDC. The company’s integrated platform provides a unique combination of capabilities in AI, personalization, and omnichannel marketing, offering a consolidated solution for businesses seeking to optimize customer experiences and maximize marketing ROI.
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