INTAKE AND REFERRAL COORDINATOR
Integritus Healthcare, Inc.Pittsfield, Massachusetts, United States • Massachusetts, United States • Massachusetts, United States • Vermont, United States
Posted April 3, 2026
Full Time
About the Company
Integritus Healthcare, formerly Berkshire Healthcare, is a Massachusetts‑based non‑profit organization that delivers comprehensive post‑acute, rehabilitation, and senior‑living services. The company operates 15 skilled nursing and rehabilitation facilities, a memory‑care assisted living community, a continuing‑care retirement community, and two hospice providers, ensuring a full spectrum of care from acute recovery to end‑of‑life support. Integritus balances scale with a personal, community‑focused approach, earning recognition as a leader in the state's senior‑care sector. Its integrated model emphasizes coordinated care, patient‑centered services, and a commitment to dignity and quality for residents and families.
Job Description
As an Intake and Referral Coordinator, you will act as the initial point of contact for all new referrals or inquiries regarding HCIB Services, exhibiting commitment to high quality, patient centered, compliant care, and maintaining relationships with referral sources.
Requirements
- Excellent communication skills
- Exceptional telephone skills
- Confident, compassionate verbal/phone communication skills
- Monitors/responds to all electronic, emails, internet, fax, and phone referrals efficiently and effectively
Benefits
- Generous Paid Time Off
- 401k Matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability Insurance
- Retirement Plan
