Customer Service Representative – Insurance Claims & Benefits Support

Customer Service Representative for Insurance Claims & Benefits Support, responsible for interpreting contract benefits, providing claim status, and offering customer support.

Requirements

• High school diploma or GED equivalent
• Insurance background preferred
• 0-2 years of proven customer support experience
• Strong phone contact handling skills and active listening
• Familiarity with Microsoft Office products
• Ability to adapt and respond to different types of people and tasks
• Excellent communication and documentation skills
• Ability to multi-task, prioritize, and manage time effectively and efficiently

Benefits

• Medical/Dental/Vision Insurance
• 401(k) Retirement Plan
• Paid Holidays
• PTO
• Community Service PTO
• FSA/HSA
• Life Insurance
• Short-Term and Long-Term Disability