Helpdesk Technician - Tier 1
IntelliDyneWashington, District of Columbia, United States
Posted April 6, 2026
50000 - 50000 USD
Full Time
About the Company
IntelliDyne, LLC empowers government organizations through the delivery of quality, mission-aligned services and innovative, people-first IT solutions.
Job Description
Help Desk Technician - Tier 1 responsible for answering service calls, creating customer incidents, and providing mobile support. Must have 2+ years IT support experience, active HDI certification, and Google IT Support certification within 6 months. Active Secret clearance and high school diploma or higher required.
Requirements
- 2+ years IT support experience
- Active HDI Customer Support Representative certification
- Must obtain Google IT Support certification within 6 months
- Active Secret clearance or higher
- High School diploma or higher degree
