Customer Service Coordinator responsible for providing direct and outstanding customer service by following corporate procedures and ensuring customer's requests are reviewed and processed to the satisfaction of both parties.
Requirements
- Bachelor's degree is required
- 1-3 years in a large corporate environment in Customer Service or Operations
- Computer skills – Microsoft Word, Excel, and Outlook; must be able to learn and understand AS400 system
- Valid driver's license and ability to operate a motor vehicle
- Demonstrate exceptional teamwork and customer service; behave professionally; treat others with respect and dignity
- Good oral and written communication skills
- Ensure consistent, dependable attendance and demonstrate a willingness to accommodate non-standard work hours as necessary
- Capable of effectively managing job-related stress and fostering productive workplace interactions
Benefits
- Two medical plans
- HSA with employer contribution
- Employer paid life insurance
- Short-term disability and long-term disability
- Employee assistance program
- Voluntary benefits including: vision, accident, & critical illness
- 10 paid holidays
- Vacation, personal, and sick time
- 401(k) with guaranteed match and profit share
- Employee referral bonus
- Limited education assistance