CUSTOMER EXPERIENCE ASSISTANT - MARKETPLACE

We're looking for a Customer Experience Assistant to deliver excellent customer service and resolve incidents efficiently. As a member of our Operations team, you'll analyze and treat customer occurrences, follow experience indicators, and act as a bridge between clients and internal areas.

Requirements

• Studying in Administration, Communication, Marketing or related areas.
• Previous experience with customer service.
• Excellent verbal and written communication skills, with the ability to build clear and objective arguments.
• Basic knowledge of digital tools and Microsoft Office.
• Organized, proactive and responsible profile to manage multiple demands.

Benefits

• Food allowance and lunch voucher.
• Health and dental plan.
• Life insurance.
• Baby On Board and Nursing Room.
• Extended parental leave.
• Auxiliary crèche/babá and/or auxiliary for children with disabilities.
• Wellhub and Inter Running Group.
• CARE4U (Belo Horizonte) space: exclusive wellness services, relaxation area, games and mini golf.
• Benefits on our SuperApp, such as Duo Gourmet.
• Inter Prime Card.
• Internal training and capacity programs.