AI Infrastructure Engineer
IntercomDublin, Ireland
Posted April 17, 2026
Full Time
About the Company
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Job Description
Intercom is seeking a Senior+ AI Infrastructure Engineer to build systems that train and serve Intercom's next generation of AI products. The ideal candidate will have experience with model training and inference at scale, low-level GPU coding, and comfortable working in production environments at meaningful scale.
Requirements
- 5+ years of experience in software engineering
- Strong track record of shipping high-quality products or platforms
- Hands-on experience with model training (especially transformers and LLMs), model inference at scale, low-level GPU work, and production environments at meaningful scale
Benefits
- Competitive salary
- Equity in a fast-growing start-up
- Wellness and mental health resources
- Comprehensive health and dental insurance
- Pension scheme and match up to 4%
- Flexible paid time off policy
- Paid maternity leave
- 6 weeks paternity leave
- Cycle-to-Work Scheme