Senior Full Stack Engineer - Team Web
IntercomDublin, Ireland
Posted September 25, 2025
Full Time
About the Company
Intercom is a leading AI-first customer service platform offering comprehensive solutions for enhancing customer experience, operational efficiency, and business scalability. The company's core products include Fin AI Agent, an AI-driven helpdesk solution, and the Intercom Customer Service Platform, trusted by thousands of support leaders. Founded in 2011 with backing from prominent venture capitalists, Intercom pioneers a new approach to customer service, focusing on innovation and human-quality interactions.
Job Description
Intercom is seeking a Senior Full Stack Engineer to join Team Web, a key area of the company focused on the front-end experience and backend systems powering their customer service solutions. This role involves building and maintaining the full stack, from UI to infrastructure, ensuring seamless user experiences and efficient workflows. Intercom is a fast-growing AI customer service company.
Requirements
- 8+ years of experience in full stack development
- Expertise in JavaScript, HTML, and CSS
- Experience in CMS platforms (Contentful, Sanity)
- Experience in CI/CD tools (CircleCI)
- Familiarity with infrastructure as code (Terraform)
- Experience with cloud platforms (AWS)
- Familiarity with A/B testing and analytics tools
- Strong problem-solving skills
Benefits
- Competitive salary
- Equity in a fast-growing startup
- Pension scheme
- Life assurance
- Comprehensive health and dental insurance
- Flexible paid time off
- Maternity leave
- Paid time off for fathers
- Cycle-to-Work Scheme
- Secure bike storage