Patient Services Representative
InterDent Service CorporationCalifornia, United States
Posted March 23, 2026
36000 - 42000 USD
Full Time
About the Company
InterDent Service Corporation is a leading dental service organization operating more than 150 affiliated offices across eight western U.S. states, serving over one million patients annually. Headquartered in Inglewood, California, and Vancouver, Washington, the company delivers comprehensive dental care—including general dentistry, orthodontics, periodontics, endodontics, pedodontics, prosthodontics, and oral surgery—under the Gentle Dental, Smile Keepers Dental, and Dedicated Dental brands. InterDent distinguishes itself through a structured multi‑tiered career path for practitioners and a Clinical Leadership Board that ensures continuous quality improvement and clinical support. The organization’s core values—respect, compassion, open communication, high‑quality affordable care, and patient convenience—create a patient‑centric experience that sets it apart in the dental industry.
Job Description
Patient Services Representative role involves helping patients with phone calls, scheduling appointments, and providing high-quality customer service. No dental experience is necessary, as training is provided. The role is part of InterDent and Gentle Dental, serving over one million patients annually.
Requirements
- High school diploma or equivalent
- 1-2 years of customer service experience
- Ability to accurately type 40 wpm
- Desire to exceed customer expectations
- Experience working in a fast-paced, customer-driven environment
Benefits
- Employee Assistance Program
- Medical and pharmacy, dental, vision (for employees and their families)
- Basic life, AD&D, and long-term disability insurance
- 6 Paid holidays and 1 Paid floating holiday
- PTO (80 hours per year for hourly; 120 hours per year for salaried)
- 401k plan with company match
- CE credits
