Corporate Travel Technology Specialist
Internova Travel GroupUnited Kingdom
Posted April 2, 2026
Full Time
About the Company
At ALTOUR, we believe people are the driving force behind every meaningful connection. We're a globally recognized leader in corporate travel management and a proud division of Internova Travel Group.
Job Description
At ALTOUR, we believe people are the driving force behind every meaningful connection. We're a globally recognized leader in corporate travel management and a proud division of Internova Travel Group. Our mission is to manage the complexities of connecting people so they can represent their brands in the most impactful way possible.
Requirements
- Build strong relationships with clients and internal stakeholders.
- Maintain department communication guidelines and SLAs for projects, implementations, and account changes.
- Troubleshoot GDS and product related issues and escalate as required.
- Support Sales by providing product demonstrations for internal/external clients.
- Train new team members to provide 1st level support for travelers on product issues/usage.
- Assist in the completion of Service Desk Tickets and 2nd level support and escalations.
- Responsible for managing Central Services Special Projects from inception to completion.
- Professionally and consultatively drive technical conversations on Implementations with the purpose of providing education and creative recommendations to clients on all product capabilities, services, and features.
- Assist in the creation, configuration, and customization of online profile sites or GDS profile tools.
- Assist in the creation, configuration, and customization of online booking sites.
- Track feedback and provide recommendations for improvement/modifications.
- Assist in training customers on product usage and navigation.
- Expert in current custom portal configurations.
- Assist in the creation and management of a new ALTOUR Corporate Portal
- Responsible for managing the Pre-Trip Approval process in current software.
- Utilize technology tools to analyze and measure success of a project.
- Track and analyze benchmarks and monitor project performance.
- Provide feedback and suggestions for process and department improvements
Benefits
- Healthcare
- Dental care
- Life insurance
- Employee assistance programme
- Staff discount schemes
