Client Services Associate

Interpolitan is a financial services company that empowers global opportunities for clients, partners, and people. We offer tailored services and multi-currency solutions for seamless local and international transactions. We're a values-led organisation with a purpose to empower our clients and drive growth in an ethical way.

Requirements

• Experience in client services, account management, customer success, or retention-focused roles within financial services or regulated environments
• Demonstrated ownership of client outcomes, not just service processes
• Commercial awareness and comfort being measured against retention or revenue-linked KPIs
• Ability to manage complex conversations with clients around issues, expectations, and solutions
• Strong prioritisation skills across high-value and at-risk accounts

Benefits

• Opportunity to learn and develop new skills
• Quarterly team celebrations
• Attractive Employee Private Health
• 25 days annual leave
• Compulsory Birthday off
• ESOP Participation
• 2 days annually to volunteer for an initiative or charity
• Annual company Unplugged Week