We're seeking a customer-focused professional to lead post-sales activities, build strong relationships, and drive customer adoption and outcomes for our Federal Enterprise customers.
Requirements
- A minimum of 2-3 years of experience within a Customer Success, Account Management, or SaaS Sales role
- 2-3 years of experience working with the US Federal Government
- Experience building relationships with clients
- Familiarity with managing customer renewals and upsells
Benefits
- Health Insurance
- Employee Assistance Program
- Parental Leave
- 401(k) Savings Plan
- Hybrid or Remote Working
- Discretionary Time Off
- Quarterly Thrive-Wellness Days
- Volunteerism Time Off
- Paid Birthday Off