Enterprise Account Manager

Work 365 is seeking an Enterprise Account Manager to drive customer success and revenue growth for enterprise accounts. The role involves nurturing customer relationships, identifying expansion opportunities, and serving as a trusted advisor. This position operates in a fast-paced SaaS environment within a global team supporting the company’s customer needs.

Requirements

• 1-3 years of experience in account management, renewals, or customer success roles within the SaaS software space.
• Strong relationship-building and interpersonal skills.
• Excellent communication, negotiation, and presentation abilities.
• Data-driven mindset with the ability to analyze and act on metrics.
• Familiarity with Microsoft Cloud Solution Provider programs, Distributors, Managed Service Providers (MSPs), subscription management, or billing solutions.