Account Manager, Enterprise
GorgiasLos Angeles, California, United States
Posted October 31, 2025
Full Time
About the Company
Gorgias is a Conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15,000 brands, Gorgias offers advanced integrations with Shopify to provide personalized customer interactions through live chat, order management, and omnichannel support. The company's conversational AI understands brand policies and customers, transforming support into sales and enhancing the overall customer experience.
Job Description
Gorgias is revolutionizing ecommerce with their AI-powered platform, Conversational Commerce. They are seeking an Account Manager to manage enterprise accounts focused on driving growth, retention, and influence. The role involves building strong relationships, leveraging CRM, and delivering tailored solutions to large global customers.
Requirements
- 3-4 years managing and selling into mid-market SaaS accounts ($5M+ in GMV), with a proven track record of driving growth.
- Skilled at engaging and influencing C-level executives.
- Experienced in reviewing and interpreting data trends.
- Strong communication skills.
- Excellent organizational and problem-solving skills.
Benefits
- 5-week vacation
- Paid sick leave
- Paid parental leave
- MacBook Pro
- Personal credit card
- Private health insurance
- Retirement pension
- Learning material budget
- Company summits and retreats
- AI training
