Customer Care Professional III

Iron Mountain seeks a motivated and detail-oriented Customer Care Professional III to join their Customer Success team, responsible for customer inquiries, account management, and financial support.

Requirements

• 2-4 years of experience in Customer Service or Contact Center environment
• High competency in computer software packages and CRM applications
• Strong reasoning skills, excellent communication skills, and high level of detail orientation

Benefits

• Competitive compensation and benefits
• Two Weeks PTO, Sick Leave, Wellness Time off & 7 Paid Holidays + 3 Floating Holidays
• Comprehensive health, wellness, and retirement plans
• Opportunities for continuous learning and professional growth