Customer Service Agent (1M)
Ithemba Recruitment- Sourcing Top TalentCape Town, Western Cape, South Africa
Posted January 5, 2026
Full Time
About the Company
Ithemba Recruitment is a talent acquisition firm that specializes in placing high‑quality candidates across diverse industries. The agency operates as a "specialist generalist," offering expertise for a wide array of roles while prioritizing cultural fit and individual candidate needs. By fostering strong, respectful relationships and clear communication, Ithemba builds lasting connections that align clients’ hiring goals with the right talent. Their unique blend of versatility and personalized service positions them as a trusted partner for both employers and job seekers.
Job Description
Provide exceptional customer service experience to customers through phone calls, resolving issues and providing product/service information. Work a 40-hour week with a planned schedule.
Requirements
- Grade 12 / Matric
- 1 year experience in Customer Services environment
- Strong proficiency in Microsoft Office 365, including SharePoint Online
- Degree/Diploma or Courses in Communications or related field (beneficial)
- Experience in retail/contact centre environment (desired)