Customer Service Agent
Ithemba Recruitment- Sourcing Top TalentKwaZulu-Natal, South Africa
Posted January 5, 2026
Full Time
About the Company
Ithemba Recruitment is a talent acquisition firm that specializes in placing high‑quality candidates across diverse industries. The agency operates as a "specialist generalist," offering expertise for a wide array of roles while prioritizing cultural fit and individual candidate needs. By fostering strong, respectful relationships and clear communication, Ithemba builds lasting connections that align clients’ hiring goals with the right talent. Their unique blend of versatility and personalized service positions them as a trusted partner for both employers and job seekers.
Job Description
Call Centre Advisors required to handle incoming calls from clients, attending to various queries and following up on customers escalations.
Requirements
- Minimum of 2 years in a customer service environment
- Excellent communication skills
- Computer literate
- Matric and additional certificates required