Director, Customer Marketing

Ivalua is seeking a strategic and visionary Director, Customer Marketing responsible for shaping how we engage, enable, and expand relationships with our global enterprise customers.

Requirements

• 10+ years of B2B marketing experience, including 5+ years in customer, enterprise, or lifecycle marketing leadership
• Proven track record of building world-class customer advocacy programs and executive-level engagement programs that drive measurable business impact
• Deep understanding of enterprise customer journeys, particularly in SaaS, Procurement, or Supply Chain technology environments
• Strong background in content strategy, storytelling, and event design for senior audiences
• Excellent cross-functional leadership skills, with experience collaborating closely with Sales, Customer Success, Product, and Communications teams
• Ability to work effectively across different time zones and cultures (US and EMEA)
• English is required as we serve customers throughout Canada from our Montreal location, and a significant majority of business is conducted in English; however, wherever possible, we will support the employee's right to work in French; French proficiency is a strong plus

Benefits

• Hybrid working model (3 days in the office per week)
• Snacks and weekly lunches in the office
• Exceptional training and career development program
• Competitive outings
• Regular social events
• Team running events
• Musical activities