Customer Success Advisor
iwocaLeeds, England, United Kingdom
Posted July 7, 2025
Full Time
About the Company
iwoca is a fast-growing Fintech company that provides fast, flexible finance to small businesses.
Job Description
We’re looking for a Customer Success Advisor to deliver a positive customer journey and help businesses manage their cash flow better.
Requirements
- Passion for delighting customers and helping SMEs
- Great time management and multitasking skills
- Self-starter who takes ownership of customers and collaborates with team to reach group targets
- Excellent verbal and written communication skills
- Ability to think outside the box and adapt to growth of an ambitious company
Benefits
- Medical insurance from Vitality
- 25 days’ holiday, plus birthday day off and option to buy/sell additional leave
- Instant access to emotional and mental health support
- Share options
- Generous maternity and paternity leave
- Nursery tax benefit scheme
- Paid volunteering day
- Extra leave for travel or study
- One-month fully paid sabbatical after 4 years
- Cycle-to-work scheme
- Electric car scheme