Business Development Manager - Food Ingredients

Drive growth and build meaningful partnerships with IXOM’s Life Sciences Food Ingredients business. In this role, you’ll own and grow a diverse customer portfolio, uncover new opportunities, and deliver value through IXOM’s specialist product range.

Requirements

• Ensure all customer and product SH&E requirements are met, with timely closure of actions and effective root‐cause resolution.
• Drive profitability by identifying growth opportunities and maintaining a strong pipeline of new and existing business.
• Generate and qualify leads through proactive customer engagement across visits, calls, and written communication.
• Review account performance to prioritise focus areas and maximise long‐term revenue and margin.
• Negotiate, manage, and close contracts while collaborating with internal teams to deliver tailored product and supply‐chain solutions.
• Provide market intelligence and insights to support pricing decisions, product planning, and broader business strategy.
• Analyse customer sales data to uncover margin improvement opportunities and inform account planning.
• Build and maintain strong relationships with existing and new customers, ensuring accurate CRM data and effective account ownership.
• Provide product recommendations and market innovations to support customers.
• Manage customer issues, track sales processes, and support debtor management to ensure operational excellence.
• Contribute to budgeting and forecasting while ensuring revenue and gross margin targets are achieved.
• Conduct market research, collaborate with product managers and customer’s R&D on new product introductions, support marketing activities, and represent the company at industry events.

Benefits

• Employee Assistance Program
• Recognition program
• Health and wellness benefits and discounts
• Wellbeing program
• Education assistance and learning resources
• Secondment and promotion opportunities
• Workplace giving
• Diversity and volunteering leave
• Flexible working