Power Systems PSSR
JA Riggs Tractor CompanyJonesboro, Arkansas, United States
Posted January 26, 2026
Full Time
About the Company
JA Riggs Tractor Company, operating as Riggs Cat, is a long‑standing dealer in Arkansas that offers new, used, and rental Caterpillar and other heavy equipment, along with parts and service support for construction and industrial customers.
Job Description
The Power Systems Product Support Representative (PSSR) will provide product support and rental solutions for electrical and industrial customers. This position will be responsible for integrating the parts and service offerings to fit the customer’s needs and be the point of contact for the Power Systems department regarding equipment maintenance and rental support.
Requirements
- 5+ years of product support experience with power systems equipment
- Excellent verbal and written communication skills
- Self-motivated with strong work ethic
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, etc.
- Knowledge of Microsoft Office products, customer management tools, sales planning tools, and/or other comparable systems
Benefits
- Paid Time Off
- Health Insurance
- Life Insurance