Accounts & Operations Representative
JabraSydney, New South Wales, Australia
Posted October 13, 2025
Full Time
About the Company
Whether you’re training for your first marathon, learning Mandarin in your lunch breaks, or lounging on the couch in your PJs watching Sex and the City reruns (hey – we don’t judge), we love that you dance to the beat of your own drum.
Job Description
We are looking for an exceptional Accounts & Operations Representative to join our ANZ markets team in Australia. This role plays a key role in bridging the needs of our customers with the Jabra internal teams and working to process and resolve them at the earliest.
Requirements
- Logistical support and order management
- Order management: Order intake, order output, order change requests
- Supply issues, allocation, product availability etc.
- Manage sample orders
- Create market replacement credits
- Special price approval process
- Insure Partners are in compliance with Commercial returns policies
- Report generations on order patterns
- Distribution Center Activities
- Prepare and maintain SOP’s for special customer requirements
- Manage customer complaints
- Understand and work according to processes in APAC Planning & Fulfillment team and interaction with other departments
- Work with and support internal departments in regard to activities at the Distribution Center
- Participate in end of month and end of quarter Business Review Meetings
