IT Field Support Technician I
Jamul Casino 2023California, United States
Posted February 17, 2026
Full Time
About the Company
Jamul Casino, located in San Diego, is the region’s newest and most accessible gaming destination, offering a wide range of casino and gaming experiences. The company prioritizes exceptional guest service, fostering a welcoming atmosphere where every patron feels valued and entertained. Jamul Casino distinguishes itself through its community‑focused initiatives, regularly supporting local organizations and earning multiple “Best in San Diego” awards for its service excellence. Employees thrive in a culture that blends industry‑leading hospitality with a commitment to social impact, making it an attractive workplace for customer‑service professionals.
Job Description
IT Field Support Technician I responsible for providing technical support, troubleshooting, and maintenance of end-user devices and related systems.
Requirements
- High school diploma required
- Excellent technical knowledge of computers, hardware, and basic networking protocols
- Hands-on experience in diagnosing and resolving common computer issues
- Strong analytical and problem-solving skills with attention to detail
- Ability to present ideas and technical solutions in user-friendly language
- Good written and verbal communication skills
- Proven ability to work independently and collaboratively under pressure
- Strong end-user service orientation
- Must possess a valid driver’s license in good standing
- Must be able to qualify for licenses and permits required by federal, state, and local regulations
Benefits
- Health insurance
- Retirement plan
- Paid time off
