IT Support Services Technician

IT Support Services Technician provides front-line technical support to internal users, troubleshooting hardware, software, and connectivity issues, and ensuring reliable day-to-day technology operations.

Requirements

• Associate's degree in a related field of study
• One (1) year of related IT employment experience
• Certifications appropriate for the position preferred
• Familiarity with ITIL processes and incident management preferred
• Ability to work odd and irregular hours, as needed

Benefits

• Medical, dental, vision, life insurance and voluntary benefits
• Paid time off and paid holidays
• Employee Assistance Programs (EAP)
• 401(k) with employer match
• Performance bonuses and COLA increases