The Facilities Manager will oversee the delivery of comprehensive facilities services across the assigned portfolio, ensuring all operations align with established policies, procedures, and contractual obligations while managing vendor relationships and performance standards. This role combines strategic oversight with hands-on facility management, allowing the candidate to make a tangible impact on both client satisfaction and JLL's reputation for service excellence.
Requirements
- Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field, or equivalent combination of education and experience demonstrating comparable competency in facility operations management
- Minimum of 5-7 years of progressive experience in facilities management, including at least 3 years in a leadership or supervisory capacity managing teams and budgets in complex commercial or corporate environments
- Demonstrated expertise in vendor management, contract administration, and service delivery oversight, with proven ability to hold contractors accountable to performance standards and manage scope changes effectively
- Strong financial acumen with hands-on experience developing and managing operational budgets, conducting variance analysis, preparing financial reports, and identifying cost optimization opportunities within facilities operations
- Comprehensive knowledge of health, safety, and environmental regulations applicable to facility operations, with proven track record of maintaining compliance and implementing risk management protocols
- Excellent client relationship management and communication skills, with ability to serve as primary point of escalation, manage expectations, and maintain professional composure in challenging situations
- Proficiency with facility management systems, budgeting software, and Microsoft Office suite, along with strong analytical and problem-solving capabilities to drive data-informed decision making
Benefits
- Health insurance
- Retirement plan
- Paid time off