JLL empowers you to shape a brighter way. Solutions Manager– Portfolio Solutions is responsible for leading and coordinating the development of winning solutions for prospective clients across the primary Portfolio Services of Lease Administration, Consulting, Transaction Management and Brokerage.
Requirements
- Management / Teamwork / Leadership
- Ability to lead through influence, not direct management
- Proven track record in leadership or complex roles
- Demonstrated ability to partner, critical for success when working with internal Subject Matter Expert’s
- Ability to work in a high-pressure environment
- Ability to make quick decisions
- Build successful relationships
- Able to respond to different personality types (internally and externally)
- Maintain a thorough knowledge of the competitive environment and articulate the firm’s value proposition
- Managerial Courage – willing share unpopular position in the sales process when appropriate
- Process
- Accountability and ownership for the process and coordination of overall product and components
- Maximize Firms internal network to support the creation of creative and customize solution
- Own those deliverables that will be key for bid success and assist the Sales Lead(s) in successfully converting solutions into profitable accounts
- Integrated data gathering
- Participate in client-facing meetings to help diagnose client needs and customize our findings
- Coordinate resources across geographies to ensure quality of proposed service offering
- Portfolio cost modeling
- Financial pricing model
- Proposed team structure to ensure success
- Scope clarification with Sales leads, SME’s, solutions teammates, and clients
- Assumptions, risk and risk mitigation documentation
- Ability to take data and create a compelling work product, and help present that to the clients, either in person or via video
- Communicate with the transition team and account management organization to help facilitate operational handoff if successful in converting bid to ongoing account
- Excellent capacity to listen, articulate back what was heard, and mold this into a solution
- Ability to articulate and present account team, solution structure, delivery approach, maintenance strategy both internally and to client
- Ability to present in front of many different types of clients and flexibility with presentation style
- Able to receive constructive and critical feedback while rehearsing presentations and role playing
- Ensuring our best solutions, practices, value prop and pricing is applied to every deal
- Strong grasp of real estate outsourcing to design the right solution based on what the client is trying to solve
- Help identify additional potential sales or growth opportunities during the RFP process
- Pricing
- Proforma owner during any negotiations to validate scope and price changes on P&L
- Partner with sales lead and other team members to ensure all details from pricing and bid make it into the final MSA
- Develop needed benchmarks and analytics to support estimating and pricing when scope is lacking
- Identifying any financial or delivery risks for JLL, including completing the internal profitability analysis for JLL
- Financial acumen to create, understand and articulate a value proposition impact
- Process & Project Management
- Strong organizational skills, detail focused, tenacious follow up skills
- Ability to prioritize competing priorities
- Strong Project / Process Management skills
- Ability to drive and attain output from multiple and diverse disciplines and team members
- Governance
- Ensuring that Sales is leveraging their internal best practices and tools on every deal
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay