Senior IT Helpdesk Specialist, East Coast

We are seeking a Senior IT Helpdesk Specialist to join our dynamic and cohesive IT team. The successful candidate will be responsible for providing technical support to our fast-paced workforce, troubleshooting and resolving user issues, and providing timely responses to all issues.

Requirements

• Bachelor's degree in a technical field
• 4+ years of IT technical experience in a service desk environment
• Strong customer service and communication skills
• Excellent organizational skills and ability to manage multiple tasks

Benefits

• Health, dental, and vision care for you and your family
• Life insurance
• Mental wellness coverage
• Fertility and growing family support
• Flex Time Off in addition to company paid holidays
• Paid family leave, medical leave, and bereavement leave policies
• Retirement saving plans
• Allowance to customize your work and technology setup at home
• Annual professional development stipend