17223 - Operational Support Officer
Justice Gov UKEngland, United Kingdom • England, United Kingdom • Preston, England, United Kingdom
Posted April 29, 2026
Full Time
About the Company
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales.
Job Description
Operational Support Officer role in HM Courts & Tribunals Service (HMCTS) supporting the rollout of Child-Focused Courts, providing customer service and administrative support to court and tribunal users.
Requirements
- Customer service skills
- Digital and administrative skills
- Communication and organisational skills
- Resilience and empathy to deal with sensitive information and situations
- A team player able to work collaboratively and flexibly to deliver business objectives
Benefits
- Annual Leave
- Pension
- Training
- Networks
- Eligibility
- Support
- Paid paternity, adoption and maternity leave
- Free annual sight tests for employees who use computer screens