Helpdesk IT Support Level II
K2 StaffingDenver, Colorado, United States
Posted May 9, 2025
Full Time
About the Company
K2 Staffing is a veteran recruiting firm built on four decades of business and talent-placement expertise. The company specializes in sourcing and retaining high-quality professionals for long-term roles, using a rigorous discovery process that yields customized hiring plans tailored to each client's needs. By combining advanced technology with a 'high-tech, soft-touch' approach, K2 delivers precise candidate matches while maintaining personal relationships that prevent short-term hires and costly misplacements. Its commitment to both candidate and client success makes K2 a trusted partner for organizations seeking lasting talent solutions.
Job Description
Our client is a leading Managed IT Solutions Company in Denver, CO seeking a Helpdesk Support Level II with experience in Windows 10 workstations, Windows 2016 & 2019 servers, and vendor-specific hardware and software.
Requirements
- Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support
- History of network and firewall administration
- Basic knowledge of network, server, and workstation troubleshooting knowledge
- Excellent customer service skills
- Excellent written and verbal communication skills
- Reliable work ethic
- Willingness to learn and grow