CRM Manager

We are looking for a CRM Manager to plan and coordinate the execution of the CRM strategy for the Sportsbook and Casino products across multiple channels. The successful candidate will be responsible for developing a comprehensive CRM strategy, creating high engagement in all channels, and driving upwards the number of active players, retention, reactivation, and cross-sell objectives.

Requirements

• Extensive experience in CRM, lifecycle management or marketing, preferably in a technology company
• Proven track record of developing and implementing a campaign strategy based on an understanding of customer needs and customer profile
• Well-versed in extracting customer insight from data
• Great organization, planning and prioritization skills, with strong attention to detail
• Solid experience in implementing, driving and managing complex multi-channel campaigns
• Professional experience in operating CRM tools (Adobe Campaign or Salesforce CRM, for example). Optimove tool will be considered a plus
• Exceptional stakeholder management and collaboration skills
• Excellent command of the English language

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance