Enterprise Customer Success Manager
Kaizen StackupLos Angeles, California, United States
Posted January 22, 2026
Full Time
About the Company
Kaizen Stackup is a talent-matching platform that uses advanced AI to connect top professionals with companies across construction, IT, tech, healthcare, manufacturing, finance/accounting, and legal sectors. By automating and streamlining the recruitment workflow, the company reduces time-to-hire and eliminates administrative overhead for its clients. Its data-driven approach ensures precise fit, allowing organizations to allocate resources to strategic priorities rather than talent acquisition. Kaizen Stackup's industry-wide expertise, rapid placement capability, and commitment to precision make it a standout partner for businesses seeking efficient, high-quality hires.
Job Description
Enterprise Customer Success Manager for a rapidly growing B2B SaaS startup. Responsible for building and maintaining strong relationships with clients, driving product adoption, and maximizing customer value.
Requirements
- Client Onboarding and Implementation
- Relationship Management
- Strategic Account Planning
- Product Adoption and Usage
- Customer Advocacy
- Upsell and Cross-sell Opportunities
- Churn Prevention
- Product Feedback and Innovation
- Reporting and Analytics
- Industry and Product Knowledge
