IT Technical Support
KBR, Inc.Baku City, Azerbaijan
Posted December 2, 2025
Full Time
About the Company
At KBR, we deliver science, technology and engineering solutions that are helping governments and companies around the world take on the great challenges of our time. Follow @KBRCareers for opportunities, updates and a closer look at how We do things that matter.
Job Description
The IT Technical Support Specialist provides first- and second-level technical assistance to company employees and end-users, ensuring timely response and resolution to technical issues related to systems, software, hardware, and network infrastructure.
Requirements
- University degree in Information Technology, Computer Science, or an equivalent combination of education and experience.
- 2–4 years of relevant experience in IT Service delivery.
- Thorough knowledge of Microsoft Windows 11, Active Directory, Group Policy, Microsoft 365 (E3/E5), and network topology.
- Familiarity with IT service management (ITSM) or Help Desk ticketing systems.
- Experience with SharePoint, Power BI, and engineering application/tool deployment processes.
- Strong troubleshooting skills with the ability to apply diagnostic techniques to identify problems, investigate causes, and recommend effective solutions.
- Self-motivated, accountable, and customer focused.
- Strong problem-solving and organizational abilities.
- Excellent communication skills and good command of written and spoken English.
- Ability to follow established processes and maintain performance under pressure.
Benefits
- Generous Paid Time Off
- 401k Matching