Customer Support Executive (Junior)
KegmilLocation not specified
Posted February 10, 2026
Full Time
About the Company
Kegmil is revolutionizing the way mission-critical facilities and assets are repaired and maintained via complex systems of people and processes.
Job Description
We are looking for a Junior Customer Support Executive who is passionate about helping customers succeed with our SaaS product.
Requirements
- 1 year of experience in a Customer Support or Customer Success role within a Tech/SaaS company
- Excellent English (Written & Spoken)
- Strong logical thinking to analyze software behavior, understand APIs/integrations (basic level), and create troubleshooting steps
- SaaS Mindset: A proactive, problem-solving approach with a focus on user experience and long-term retention
- Exceptional interpersonal skills to translate technical jargon into simple, actionable instructions for non-tech users
Benefits
- Competitive salary
- Flexible work-from-home options
- Clear path for professional development in the SaaS industry
