Business Office Customer Service Representative

The Business Office Customer Service Representative will answer patient telephone inquiries regarding accounts, billing, insurance, and concerns. The role involves clear communication, maintaining a positive customer experience, and providing accurate information. The company is a fast-growing, multispecialty organization.

Requirements

• Answer patient telephone inquiries
• Maintain effective communication with internal and external customers
• Document patient account information in the patient's account
• Plan and organize work to meet deadlines and quality standards
• Work independently and as part of a team

Benefits

• Medical, Vision, and Dental
• Tuition Reimbursement
• Company Matching 401K
• Employee Reward and Recognition Program
• Paid time off
• Employee Assistance Program
• Continuing Medical Education allowance