IT Help Desk Intern

As an IT Help Desk team member, you play a key role in helping residents stay connected, engaged, and confident in using technology. Your support enhances daily life for our community while contributing to a collaborative and responsive IT team.

Requirements

• 1–2 years of experience in IT support
• Experience providing hardware and software support to end users
• Strong knowledge of Microsoft and Apple products
• Excellent communication and customer service skills
• Strong analytical and problem-solving abilities
• Ability to prioritize tasks and manage time effectively
• Team-oriented mindset with the ability to work independently when needed
• Experience working in a healthcare or senior living environment is a plus
• CompTIA A+ or Network+ certification is a plus