バイリンガルカスタマーサポートエージェント 日本語 英語
Keywords StudiosSuginami, Japan
Posted January 14, 2026
Full Time
About the Company
Keywords Studios is a global company with over 70 locations and more than 12,000 professionals, providing a range of services including game development, art asset production, voice production, QA testing, translation, marketing, and player engagement.
Job Description
Keywords Studios is looking for a Japanese-speaking Customer Support Agent to respond to inquiries from players of popular games in Japanese. The ideal candidate should have native-level Japanese and daily conversation-level English skills, basic PC skills, and experience in customer support or the game industry.
Requirements
- Native-level Japanese and daily conversation-level English skills
- Basic PC skills (MS Office, Google Workspace, email correspondence, etc.)
- Experience in customer support
- Experience in the game industry or BPO industry
Benefits
- Social insurance
- Overtime allowance
- Transportation expenses
- Home office allowance
- Health checkup
- Influenza vaccination assistance
- Employee Assistant Program
- Employee introduction system
- Language program
- Internal events
