Healthcare Call Center Representative
KinwellHealthSeattle, Washington, United States • Wenatchee, Washington, United States • Washington, United States • Spokane, Washington, United States • Redmond, Washington, United States
Posted April 8, 2026
47400 - 71100 USD
Full Time
About the Company
Kinwell fosters a culture that promotes employee growth, collaborative innovation, and inspired leadership, while providing equal employment opportunities to all.
Job Description
We are looking for a Healthcare Call Center Representative to provide exceptional customer service by answering calls, scheduling appointments, and supporting patients' access to healthcare services. This role will work on-site at one of our clinics and will be a key point of contact for patients.
Requirements
- High school diploma or equivalent
- One year of customer service experience in a call center, medical office setting, or equivalent experience
- Proficiency in Microsoft Office Suite
- Understanding of healthcare customer service best practices, HIPAA regulations, and medical terminology
- Strong verbal and written communication skills, active listening, problem-solving abilities, and proficiency in using healthcare-related software
Benefits
- Paid Time Off
- Paid Holidays
- Medical/Vision/Dental Insurance
- Personal Funding Accounts (HSA, FSA, DCA)
- 401K
- Basic Life Insurance
- Disability-Short Term and Long-Term
- Supplemental Life and ADD&D
- Tuition Reimbursement for qualifying programs
- Employee Assistance
